How We Serve You
Oncology & Hematology Specialists Dispensary
At Oncology & Hematology Specialists of Mountain Lakes, N.J., we offer our patients the great convenience of providing their necessary oncology and hematology medications at point-of-care, or at their convenience.
- 8:30–5:00
- Pharmacy hours, Monday to Friday
- Same day
- Specialty medications on the day of service
- Point of care
- Medications at our Mountain Lakes office
We provide an extensive list of specialty oncology and hematology medications and are able to service patients on the same day of service.
Patient records are directly accessible to provide faster service and our in-house/physicians review all prescriptions for completeness, drug interactions and adverse effects. In addition, patient counseling is offered with each prescription.
If copay costs are too high, we partner with manufacturers and third parties with copay assistance and in many cases are able to eliminate the high costs or help patients to qualify for free drugs.
Pharmacy Hours of Operation: 8:30AM - 5:00PM, Monday to Friday
OHS Dispensary Information
333 Route 46 West Mountain Lakes, NJ 07046.
(P) 973-394-9901
(F) 973-316-1708
Toll Free – 888-708-8585
Pharmacy Weekday Hours
Mon – Fri:
8:30 am - 5:00 PM
Closed
Saturday, Sunday & Major Holidays.
Your Right to File a Complaint or Grievance
We are committed to providing safe, respectful, and high-quality care. You have the right to express concerns, complaints, or grievances without fear of retaliation.
Step-by-Step Process
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01
Contact Our Compliance Officer First (Christie Oakes)
You may submit your concern verbally, in writing, or electronically. Contact information is listed in Policy DRX2-4A – Dispensary Contact Information or available upon request.
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02
Provide Details (Optional but Helpful)
Include your name, date of service, and a brief description of your concern. You may submit a complaint anonymously if you choose.
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03
Review and Response
Your concern will be reviewed promptly. We may contact you for additional information if needed.
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04
Resolution
We will make every effort to resolve your concern fairly and timely.
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05
External Reporting (Optional)
If you are not satisfied with the outcome, you may contact any or all applicable regulatory or accrediting agencies for which our practice is certified and licensed. (ex. NJ State Board of Medicine, NJ Board of Pharmacy)
Reach OHSNJ today
Request Consultation
OHSNJ office: 333 Route 46 West, Mountain Lakes, New Jersey 07046